Each iPad includes a one-year limited warranty and up to 90 days of free technical support. AppleCare+ for iPad extends your coverage and includes coverage of your Apple Pencil and Apple‑branded iPad keyboard. You’ll get access to one-stop service and support from Apple experts who can help resolve most issues in a single conversation.
Service & Support from Apple Expert
Two years of Apple-certified service and support coverage
24/7 priority access to technical support through getsupport.apple.com
Get unlimited incidents of accidental damage protection1
One stop for support
- Direct access to Apple experts by chat or phone
- 24/7 priority access through getsupport.apple.com
- Carry-in repair3
Take your iPad to an Apple Authorised Service Provider
Hardware Coverage
Coverage includes the following:
- Your iPad
- Battery1
- Apple Pencil2
- Apple‑branded iPad keyboard
- Included USB cable and power adapter
- Apple USB SuperDrive
- Unlimited incidents of accidental damage protection, each subject to a service fee of RM 229 for iPad and RM 139 for Apple Pencil or Apple-branded iPad keyboard
Software Support
- Using iPadOS and iCloud
- Connecting to wireless network
- Questions about FaceTime, Keynote, Numbers, Pages and other Apple-branded iPad apps
Protect Your Ipad
You can buy coverage on a fixed-term plan.
12.9-inch iPad Pro
11-inch iPad Pro
iPad Air (5th generation)
iPad, iPad mini
How to buy
Buy Now
Purchase AppleCare+ with your new iPad
1. Service coverage is available only for iPad, its original included accessories, one compatible Apple Pencil and one compatible Apple-branded iPad keyboard used with your iPad for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80% of their original capacity and (iii) unlimited incidents of accidental damage from handling, each incident being subject to a service fee of RM 229 for iPad and RM 139 for Apple Pencil or Apple-branded iPad keyboard. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. See terms for full details.
2. Local call charges may apply. Telephone numbers and hours of operation may vary and are subject to change.
3. Availability of each option depends on the country in which the service is requested and the location of the Apple Authorised Service Provider. Service coverage may be subject to certain restrictions.